Tips For Tmall Double Eleven Deal 天猫双十一下单技巧

Tmall.com Double Eleven Festival Coming Soon
天猫.com 双十一促销节日将要来临

Every year Nov-11 Tmall will promote their items with the super offer price.
每年11月11日，天猫都会以超级低的价钱推广他们商品。

This offer only valid if we had help you success paid the order in tmall.com at same day.
这优惠只限当天，并当天需要我们为您在tmall.com下单成功才有效。

Last year 2013-Nov-11 did you miss up this festival or your order cannot success?
去年的双十一，您是否错过了，或者您的交易是来不及处理呢？

Below we have some tips tshare to you which can help you easy success this special deal with us:
以下是我们建议的技巧，以方便您可以在当天我们能成功的替你拍下那些超值的商品：

1. Place and paid the order in our system before 2014-11-11 and remark the order "Please help follow up at 2014-11-11".
   预先在2014年11月11日之前在我们系统下单并支付，订单内备注"需要在2014年11月11日处理"。
    
2. Don't worry about the 11-11 special price which will display at that day, that should too rush to place the order at same day, and this will cause your order delay process. Because that day we have to follow up a lot of the paid order. We suggest You can place the order at the normal price first and if that day have special price we will help to amend to that price, but you have to remark your order "11-11 have special price to deal, please help deal at same day if price is less or remain same". If the special price is lower than normal price we will direct placed the order to you, of course extra paid will auto return to your balance.
   您不用担心双十一有特别价而需要等到当天知道特价后才下单，这样做法有可能会导致你的订单不能在当天处理完毕，因为当天我们有很多订单要处理。所以您可以预先下单，使用原价，不过你要在你的订单内备注"双十一有特价，无论价钱有减或者一样都请帮我在当天处理"。如果当天价钱比较低，我们会直接下单，您多给的钱会自动退回您的余额内。
    
3. If the amount you need order for some seller is valid to redeem the seller 11-11 coupon, you have to inform our livechat customer services to help you redeem the coupon first and you had to remark in your order as "11-11 Coupon redeemed RMBxx", of course u had to amend the item cost as well before add into cart.
   如果您将要提交某位商家的订单金额是符合那商家的双十一的优惠卷，您可以提交订单前通知我们的在线客服为你领取然后你才下单并备注"双十一优惠卷折扣 RMBxxx"，当然你需要亲自修改商品单价然后才加入购物车内。
    
4. At 2014-11-11 you must always stay online and check your order status or your email, if order have any problem, you have to reply in your order on time or inform our livechat.
   在2014年11月11当日您须时常保持在线，并时常检查您的订单或者电邮，如订单有任何问题请必须立刻在您的订单内回复或者联系我们网站客服。
    
5. You also can remark if the color you selected was out of stock, you can remark another alternative color, this can help us process more faster.
   您也可以在订单内备注如果你选择的颜色缺货了，可以订购另一种颜色代替，这可以使我们更快的处理您的订单。
    
6. If you found out some special price item in 11-11, and had paid the order on same day, after payment please inform our livechat customer follow up at same day.
   如果当天你发现了一些特价商品并当天支付了订单，支付后请立刻通知我们在线客服必须当天处理。

If your order cannot success deal at same day, we will ask your permission whether need follow up normal price or cancel the order. We will ask only if your order had remark "11-11 have special price to deal, please help deal at same day if price is less or remain same"
如果您支付的订单未能在当天处理导致价钱调回原价，我们会再次咨询您是否按原价订购还是取消订单。我们只会咨询您如果您的订单内有备注"双十一有特价，无论价钱有减或者一样都请帮我在当天处理"

For taobao.com / tmall item you can go to http://askmebuy.com/en/new-taobao-order.html place the order, you just need to fill in item address and qty,
the system will auto quote you and display the item detail to you automatics.
淘宝/天猫订单可以在 http://askmebuy.com/zh/new-taobao-order.html 下单，只要输入商品连接（Address），数量，系统就会自动报价给你方便又快速。

Enjoy shopping with us.
祝您与我们一起购物愉快。

		Best Regards,
		Askmebuy.com